100% Germination Guarantee

At QCS Seeds USA, we stand behind our genetics. That’s why we offer a 100% Germination Guarantee on all seeds purchased directly from our website.

What “100% Guaranteed” Means

If you follow the guidelines below and a seed fails to germinate, we will replace the non-germinated seed(s)—no hassle. This guarantee is designed to protect growers from rare non-viable seeds while keeping the process fair and consistent for everyone.

Eligibility (Please Read)

To qualify for the Germination Guarantee:

You must have purchased the seeds directly from QCS Seeds USA (not a third-party seller).
You must submit your claim within 90 days of the delivery date.
Seeds must be germinated using one of the approved methods listed below.
You must provide the order number and the strain name.
We may request clear photos to validate the attempt (details below).

Approved Germination Method (Recommended)

Use the method below for the highest success rate:

Soak seeds in a glass of clean water for 12–18 hours (room temperature).
Transfer seeds to a slightly moist paper towel (not dripping wet).
Place the towel in a clean container or zip bag and keep it in a warm, dark area (about 72–79°F / 22–26°C).
Check every 12–24 hours to ensure the towel stays lightly moist.
Most seeds germinate within 1–7 days. If a seed has not sprouted after 7 days, it may be considered a failed germination.

What We Need From You (Claim Requirements)

To process a guarantee claim, email our support team with:

Order number
Strain name and quantity attempted
Germination method used and the date you started
Photos (recommended): the seeds in the germination setup after day 7, plus any packaging/label if available

Replacement Terms

Approved claims receive replacement seeds (same strain when available).
If the original strain is out of stock, we will offer a replacement of equal value.
The guarantee covers the seed(s) only. Shipping fees may apply for reshipments unless otherwise stated.
For fairness, the Germination Guarantee may be limited to one replacement per strain per order.

What Isn’t Covered

This guarantee does not cover issues caused by:

Improper storage (excess heat, humidity, or direct light)
Overwatering, waterlogged paper towels/media, or using contaminated water
Extreme temperatures (too cold or too hot)
Planting too deep, poor media conditions, or heavy nutrients added at sprout stage
Damage from handling (crushing seeds, removing shells forcefully, etc.)

Need Help Germinating?

If you’re unsure, contact us before starting. We’re happy to walk you through the best setup for your environment.

Support

To request a replacement under the Germination Guarantee, contact us with your order number:

Email: SUPPORT@us.quebeccannabisseeds.com

Important Notice

Customers are responsible for knowing and following their local laws and regulations. QCS Seeds USA does not provide legal advice.